Legal
Privacy Policy
This policy explains what Dhurandhar Games LLC collects, why we use it and the choices available to you.
1. Who is responsible
Dhurandhar Games LLC, Texas, USA operates this service. Privacy and grievance requests may be sent to support@dhurandhar.games.
2. Data we collect
- Pseudonymous account data: a player identifier, account links, language, consent records, settings, virtual balances, game history and reward state.
- Authentication data: provider and hashed or pseudonymous subject identifiers. For mobile sign-in, we process the supplied number and one-time-password flow. We do not need your social profile or password.
- Technical and first-party telemetry: IP-derived request information, browser/device details, performance, errors, security events, feature interactions and coarse timestamps.
- Game data: wagers using virtual coins, outcomes, rewards, streaks and anti-abuse signals.
- Payments: if purchases are enabled, order references, product, amount, currency, status, processor reference and limited fraud/refund records. We do not intend to store full card credentials.
- Push and referrals: browser push subscription endpoints and keys if you opt in, plus referral codes and attribution needed to apply a referral.
- Support: your email, correspondence and any information you choose to provide.
3. How we use data
We use data to operate and secure the game, preserve progress, provide authentication and support, deliver requested notifications, record legal consent, fulfil and reconcile future purchases, detect abuse, troubleshoot performance, measure first-party product use, satisfy legal obligations and improve the service.
4. Legal bases and choices
Depending on where you live, processing may rely on performance of our agreement, legitimate interests in running and protecting the service, consent, and legal obligations. Push notifications are optional and can be revoked in your browser or account. You may play pseudonymously without linking a social account, subject to product availability.
5. Sharing and international processing
We may share limited data with hosting, security, authentication, communications, analytics, customer-support and future payment providers acting for us; with professional advisers; or with authorities where lawfully required. We do not sell virtual balances or personal data. Data may be processed in the United States, India or other countries where providers operate, with reasonable contractual and security safeguards where required.
6. Retention
We keep data only as long as reasonably necessary for the purposes above. The domain-research browser record expires after 14 days. Active account and game state is retained while the account is used. Support and operational logs are retained for limited periods. Consent, fraud, security, payment and ledger records may be retained longer to maintain integrity, resolve disputes or meet legal obligations. We delete or de-identify data when it is no longer needed.
7. Security
We use reasonable organisational and technical safeguards, including pseudonymous identifiers, access restrictions and transport security. No online system is perfectly secure, so please protect access to your device and linked sign-in methods.
8. Your rights and account deletion
Depending on applicable law, you may request access, correction, deletion, restriction, objection or a copy of your data, and may withdraw consent for optional processing. Use the account controls where available or email us. We may need to verify the request. Deletion removes the playable account while limited pseudonymous ledger, security and transaction records may remain where necessary and lawful.
9. Children
The service is only for adults aged 18 or older. We do not knowingly offer it to children. Contact us if you believe a person under 18 has provided data.
10. Third-party links and changes
Links to external services are governed by their own policies. We may update this policy and will identify the new effective date and version. Material changes may be surfaced in the service and may require renewed acceptance.
11. Contact and grievances
Email privacy or grievance requests to support@dhurandhar.games. Include enough information for us to locate the relevant account without sending passwords or payment credentials.